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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cherie Wilson

September 18, 2025

5  out of  5
rating by Cherie Wilson
"Karen is efficient and great to work with. She provided my documents while I was in line at the MVA. I couldn’t ask for better service."
We responded:
"Hi Cherie, Thank you for this wonderful review of our team Member, Karen! We are so appreciative of your business and glad that you trust in us with your insurance needs. -Jimmy. "
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EM White

September 17, 2025

5  out of  5
rating by EM White
"Karen has been fantastic to work with. She has made making last minute changes to our policy very easy. She has also provided us with prompt and informative information. Thank you Karen."
We responded:
"HI Mr. White, We are so glad that you had a great experience with our Team Member, Karen! It's our pleasure to always assist you with your insurance needs. Jimmy"
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Priscila da Silva

September 14, 2025

5  out of  5
rating by Priscila da Silva
"Karen Fenedick is always quick to respond and has been patient to answer all questions we have had about our multiple insurance policies that we have with State Farm."
We responded:
"HI Priscila, we’re so thankful for your feedback about our Team Member, Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Richard Rohan

September 9, 2025

5  out of  5
rating by Richard Rohan
"Karen Fenedick has been a great State Farm account rep for us. Very helpful, friendly, and easy to talk with."
We responded:
"Hi Richard, We’re thankful for your feedback about our Team Member, Karen. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Rahul Rajkumar

September 9, 2025

5  out of  5
rating by Rahul Rajkumar
"I've been working with Karen for the past year for both auto and home owner's insurance. She is super responsive, sharp, and on the ball. I feel like she's always looking out for my interests -- pro-actively identifying discounts and opportunities to save. I really could not be more pleased with the overall level of service from State Farm!"
We responded:
"HI Rahul, Thank you for your 5-star review for our great Team Member, Karen! My State Farm team and I are happy to be your good neighbor! Jimmy"
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BOBBY LABOY

September 5, 2025

5  out of  5
rating by BOBBY LABOY
"Karen Fenedick is thorough and prompt. She asked me the right questions and answered mine."
We responded:
"HI Bobby, Thank you for your 5-star review for Karen! My State Farm team and I are happy to be your good neighbor! Jimmy"
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Joel Rubin

September 3, 2025

5  out of  5
rating by Joel Rubin
"Excellent and prompt service. Always. Karen is the best insurance person I’ve worked with."
We responded:
"HI Joel, We’re thankful for your feedback about Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Valorie Butler

August 28, 2025

5  out of  5
rating by Valorie Butler
"I have thoroughly enjoyed working with Karen Fenwick on my insurance case. She is quick to respond, knowledgeable, and genuinely cares about my wishes and perspective. Thank you, Karen, for your good work!"
We responded:
"HI Valorie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Karen's service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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Samuel Schueler

August 27, 2025

5  out of  5
rating by Samuel Schueler
"I've had a great experience working with Karen Fenedick. She is knowledgeable and professional. She keeps me updated and informed. Excellent customer service. Would recommend. Thank you Karen!"
We responded:
"HI Samuel, we’re honored by your positive feedback about Karen! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jimmy"
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Colie Daniels

August 27, 2025

5  out of  5
rating by Colie Daniels
"Dawn Fyock is the best! She goes above and beyond to help with insurance needs and she makes sure to explain the coverages and educate her clients on what they do not know!"
We responded:
"HI Colie, Thank you for your wonder review for Dawn at our State Farm office! We’re thrilled to know you had a positive experience with her; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
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Michael Steinig

August 21, 2025

5  out of  5
rating by Michael Steinig
"Karen and the entire State Farm team (client for 20+ years) have been fantastic! Super helpful, responsive, and have always worked with me to meet my needs while striving to minimize costs. I have had a few insurable events over the years, and they always come through, sometimes beyond my expectations. And they take care of all the smaller things."
We responded:
"HI Michael, Thank you for your 5-star review for Karen and our office! My State Farm team and I are happy to be your good neighbor! Jimmy"
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ꓘONTRE “I'm Root” -ꓘHOTA

August 17, 2025

5  out of  5
rating by ꓘONTRE “I'm Root” -ꓘHOTA
"I recently purchased home insurance through Dawn Fyock, and my experience was excellent. She was knowledgeable, patient, and took the time to explain all my options clearly. Dawn made the entire process smooth and stress-free, and I felt confident knowing I was getting the right coverage for my needs. She was also very responsive and easy to work with. I highly recommend Dawn to anyone looking for a reliable and professional insurance agent."
We responded:
"Hello and Thank you for taking the time to share your thoughts about Dawn! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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Casey Sanchez

August 5, 2025

5  out of  5
rating by Casey Sanchez
"Just wanted to take the time to appreciate Karen Fenedick. She is kind, patience, and very understanding. I love that whenever I call or need help with State Farm, Karen is always willing to help educate when I have questions and can explain very thoroughly."
We responded:
"Hi Casey, We’re thankful for your feedback about Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Ron K

August 1, 2025

5  out of  5
rating by Ron K
"I've had State Farm Insurance for over 30 years. I have good coverage at a fair price and the service is excellent."
We responded:
"HI Ron, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jimmy"
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Dan Fanelli

July 31, 2025

5  out of  5
rating by Dan Fanelli
"Hope was very responsive and made understanding coverage options easy."
We responded:
"Hi Dan, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jimmy"
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Karen Gorirossi

July 27, 2025

5  out of  5
rating by Karen Gorirossi
"I've been with State Farm since 2023 and Hope Swanner in Jimmy Reid's office continues to provide exceptional service whenever I have questions and for the annual review of my policies."
We responded:
"HI Karen, We appreciate your review! We are delighted to know you had a great experience with Hope at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jimmy"
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Evo 19

July 23, 2025

5  out of  5
rating by Evo 19
"I needed a specialty policy and I needed it the same day, so I called the Jimmy Reid office in Rockville, Maryland and spoke with Edward Rosenthal about what I was looking for. Within a very short time, Edward was able to find the specialty policy, get me all of the information I needed to make a decision and take payment. It is because Edward was so detailed and efficient that I was able to be insured so quickly making my day run perfectly.. Thank you again Edward, for world class service sir!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Susan Scott

July 22, 2025

5  out of  5
rating by Susan Scott
"Karen is professional, knowledgeable, efficient, and very personable. It has been an excellent customer experience! Highly recommend Karen and her colleagues."
We responded:
"HI Susan, We’re thankful for your feedback about our Team Member, Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Peter Williams

July 22, 2025

5  out of  5
rating by Peter Williams
"Karen is 100% business. Her attention to detail kept my transactions en pointe !!!"
We responded:
"HI Peter, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Karen's service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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Austin Freeman

July 22, 2025

5  out of  5
rating by Austin Freeman
"The office is very responsive,, especially Hope! Very thorough and efficient. Highly recommend this State Farm office."
We responded:
"HI Austin, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Hope; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
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Beth Yeager

July 18, 2025

5  out of  5
rating by Beth Yeager
"It has been wonderful to work with Karen all these years! She's always super responsive and helpful!"
We responded:
"Hi Beth, We’re thankful for your feedback about Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
Profile photo of Roni

Roni

July 16, 2025

5  out of  5
rating by Roni
"As longtime State Farm customers, we would like to thank both Josh and Hope, whom we communicate the most with in the office, for their excellent, friendly service. They both are very patient, knowledgeable, understanding, and helpful. Thank you again and keep up the great work!"
We responded:
"HI Roni, We’re honored by your positive feedback for Josh & Hope! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jimmy"
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John Mufarrij

July 16, 2025

5  out of  5
rating by John Mufarrij
"Karen has been very helpful throughout our many years as clients with State Farm."
We responded:
"HI John, We’re thankful for your feedback about our Team Member, Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
Profile photo of Amir Sadjadpour

Amir Sadjadpour

July 15, 2025

5  out of  5
rating by Amir Sadjadpour
"Karen Fenedick at Jimmy Reid State Farm is absolutely wonderful to work with. She’s professional, responsive, and incredibly pleasant. Karen stays on top of everything and makes the whole process smooth and stress-free. Highly recommend!"
We responded:
"Hi Amir, Thank you for your 5-star review for Karen! My State Farm team and I are happy to be your good neighbor! Jimmy"
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M J

July 11, 2025

5  out of  5
rating by M J
"Hope was amazing with helping me get a policy. She is very sweet and understanding, she had a lot of patience with me and that means a lot. I would recommend her to friends and family just because of how stellar her service was. Thank you Hope!"
We responded:
"Hi M J, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Hope at our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"