Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Front Counter

Front Counter

August 29, 2024

5  out of  5
rating by Front Counter
"Dawn is a great State Farm rep. She really knows her stuff. Always happy and cheerful. Check out Dawn for your insurance needs."
Profile photo of James McInerney

James McInerney

August 29, 2024

5  out of  5
rating by James McInerney
"Dawn is a consummate professional and really cares about her clients. She'll make sure that you will have the proper coverage and that you'll not overpay. Competitive rates with exceptional service. I highly recommend and be sure to ask for Dawn."
We responded:
"Thank you, James, for your fantastic feedback! We’re thrilled to hear that Dawn has provided you with exceptional service. Your recommendation means a lot to us, and we’re grateful for your feedback and support. If you ever need anything else, don’t hesitate to reach out. Thanks for choosing us! – Jimmy "
Profile photo of Michael Johnson

Michael Johnson

August 28, 2024

5  out of  5
rating by Michael Johnson
"I've known Dawn for several years and her knowledge and desire to help is unmatched in the insurance industry. If you ever have questions about insurance or your current policies, talk to Dawn and she will give you the best advice to meet your insurance needs!"
We responded:
"Thank you, Michael, for your wonderful review! We’re thrilled to hear that Dawn has been such an important resource for you over the years. Her knowledge and commitment to helping customers are truly exceptional, and we’re glad to know she’s been able to provide you with excellent service. Your kind words mean a lot, and we’re here to support you with anything you need. Thanks for choosing our State Farm team! – Jimmy "
Profile photo of Nicholas Rozek

Nicholas Rozek

August 27, 2024

5  out of  5
rating by Nicholas Rozek
"The Jimmy Reid Team is always ready to help and works proactively to make sure clients are getting the right advice and best options available. Dawn Fyock is so kind and so diligent! you couldn't be in better hands when it comes to your insurance needs. Recommend them in the highest degree!"
We responded:
"Thank you, Nicholas, for this amazing review! We are glad to help you with your insurance needs!"
Profile photo of Sky Plumbing

Sky Plumbing

August 27, 2024

5  out of  5
rating by Sky Plumbing
"I recently had the pleasure of working with Dawn Fyock for my insurance needs, and I cannot express enough how impressed I was with the level of service I received. Dawn took the time to thoroughly answer all of my questions without making me feel rushed. She showed a deep understanding of the insurance products and helped me navigate through the complexities of my options. I truly appreciated her willingness to clarify even the smallest details, ensuring I felt confident in my decisions. I left our meeting feeling informed and empowered, and I am grateful for Dawn's assistance. If you are looking for an insurance agent who is knowledgeable, friendly, and dedicated, I highly recommend reaching out to her. Thank you for making this process so easy and stress-free!"
We responded:
"Thank you so much for your incredible feedback! We’re thrilled to hear that Dawn provided such a high level of service and made your experience simple and stress-free. It’s wonderful to know that she took the time to thoroughly answer all your questions and made sure you felt confident in your decisions. Dawn’s dedication to helping our customers truly shines, and we’re so glad you had such a positive experience. If you ever need anything else, we’re here for you. Thanks again for your kind words and recommendation! – Jimmy "
Profile photo of Joey Chambers

Joey Chambers

August 27, 2024

5  out of  5
rating by Joey Chambers
"Jimmy Reid Team. Thank you for the valuable insight into the benefits of having the right insurance coverage and the potential pitfalls of not being adequately insured. Your explanation was informative and greatly appreciated."
We responded:
"Thank you for taking the time to give us a great review."
Profile photo of SERVPRO of Wheaton/Kensington

SERVPRO of Wheaton/Kensington

August 27, 2024

5  out of  5
rating by SERVPRO of Wheaton/Kensington
"Dawn did such a wonderful job to helping me further understand the in's and out's of insurance, if you're looking for an insurance agent that makes the complicated world of insurance more comprehensive, go see Dawn! She'll have you covered."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic experience with Dawn. It’s great to know she made a positive impact on your experience. We’re here for you anytime you need assistance, and we appreciate your recommendation. Thanks for choosing our State Farm team! – Jimmy "
Profile photo of Oscar Granados

Oscar Granados

August 24, 2024

5  out of  5
rating by Oscar Granados
"Great customer service and communication regarding my policies. Argentina is quick, responsive, and knowledgeable. I look forward to working with Jimmy Reid and Associates for my insurance needs!"
We responded:
"Thank you, Oscar, for your kind words! We’re delighted to hear that you’ve had such a positive experience with Argentina and our team. It’s great to know that her quick, responsive, and knowledgeable service has made a difference for you. We look forward to continuing to assist you with all your insurance needs. Thanks for choosing our State Farm team! – Jimmy "
Profile photo of Roya Shambayati

Roya Shambayati

August 22, 2024

5  out of  5
rating by Roya Shambayati
"I had the pleasure of working with Dawn to get a quote for auto and home owner’s policies last month. I was very impressed with her knowledge and professionalism throughout the process. In addition, she provided us with quotes in a timely manner and set up calls to provide detailed explanation. I would highly recommend her as a trust worthy and skilled insurance agent."
We responded:
"Thank you, Roya, for your thoughtful review! We’re delighted to hear that Dawn impressed you with her knowledge and timely service. It’s great that she provided clear and detailed explanations throughout the process. Your recommendation means a lot to us, and we’re grateful for your support. Dawn and our team are here to help if you ever need anything else. Thanks again for choosing us! – Jimmy "
Profile photo of Seth Gibson

Seth Gibson

August 22, 2024

5  out of  5
rating by Seth Gibson
"KD was amazing and super supportive! (way better than that guy Jake from the commercials!). State Farm rocks."
We responded:
"Thank you Seth! We are so happy KD was able to help you with your insurance needs. Sincerely, Jimmy"
Profile photo of Todd Greenbaum

Todd Greenbaum

August 22, 2024

5  out of  5
rating by Todd Greenbaum
"I know Dawn both personally and professionally. She is personable, professional and knowledgeable and I couldn't imagine anyone in the insurance business being a better fit for a consumer's needs."
We responded:
"Thank you, Todd, for your wonderful review! We’re thrilled to hear that Dawn has made such a positive impression, both personally and professionally. Her dedication to providing top-notch service truly shines through, and we’re grateful for your kind words. It’s great to know that you feel she’s the perfect fit for meeting our customers' needs. We’re here for you whenever you need us—thanks again for choosing us! – Jimmy "
Profile photo of Beth Kittrell

Beth Kittrell

August 22, 2024

5  out of  5
rating by Beth Kittrell
"I had twelve different business and personal policies with several different providers. Dawn in the Jimmy Reid/State Farm office helped me streamline my policies while providing more coverage at a lower cost. They are the best at explaining coverage and advising the best plan for you. I highly recommend!!!!!"
We responded:
"Thank you for the wonderful review, Beth! We appreciate your great review! Jimmy"
Profile photo of C Sebring

C Sebring

August 21, 2024

5  out of  5
rating by C Sebring
"I've been a State Farm customer of Jimmy Reid's office for over 20 years and I wanted to write a review to express how happy I've been. Jimmy and his office staff are very knowledgeable and professional while providing excellent rates and service. I'd like to give a special shout out to Karen Fenedick who recently helped me with a policy change. Karen was quick and thorough with her responses and kept me updated throughout the entire process. She is the best!"
We responded:
"Thank you so much for your loyalty over the past 20 years and for sharing your wonderful experience! We’re thrilled that Jimmy and the team have consistently provided you with excellent service. We’re here for you anytime you need us, and we’re grateful to have you as part of our State Farm family. Thanks again for choosing us! – Jimmy "
Profile photo of Diane Lorello

Diane Lorello

August 21, 2024

5  out of  5
rating by Diane Lorello
"Dawn Fyock is extremely knowledgeable and takes the time to understand your risks."
We responded:
"Thank you, Diane, for your kind words! We’re so glad to hear that Dawn’s knowledge and dedication have made a positive impact. If you need anything else, we’re happy to help with your insurance needs. Thanks again for choosing our State Farm team! – Jimmy "
Profile photo of Suki Dorfman

Suki Dorfman

August 21, 2024

5  out of  5
rating by Suki Dorfman
"Dawn is the only person i trust to come to for insurance advise! I have been working with her for many years she is extremely knowledgeable and trust worthy. Never regret sending my clients to this agency."
We responded:
"Thank you Suki! We appreciate your confidence in our office."
Profile photo of Randy Halphen

Randy Halphen

August 21, 2024

5  out of  5
rating by Randy Halphen
"Hope Swanner is the best. Very friendly and helpful. I've been with State Farm, Jimmy Reid's Ofc, for 40+ yrs and have been very pleased with the service provided by this office."
We responded:
"Thank you so much, Randy, for your kind words and incredible loyalty over the past 40+ years! We’re thrilled to hear that Hope and our team have consistently provided you with friendly and helpful service. Your continued support means the world to us, and we’re here to assist you with your insurance needs. Thanks again for being such an important part of our State Farm family! – Jimmy "
Profile photo of Michael Smith

Michael Smith

August 14, 2024

5  out of  5
rating by Michael Smith
"I've been a customer of Jimmy Reid's for 30 plus years! I've worked with Dawn Fyock who just fantastic to work with, she was always responsive, and I trust her and Jimmy Reid! Highly recommend."
We responded:
"Thank you so much for your loyalty and kind words, Michael! It’s wonderful to hear about your positive experiences with Dawn and our team over the years. We're thrilled that Dawn's responsiveness and trustworthiness have stood out to you. Your recommendation means a great deal to us, and we look forward to continuing to serve you for many more years! – Jimmy "
Profile photo of Jennifer Stanford

Jennifer Stanford

August 8, 2024

5  out of  5
rating by Jennifer Stanford
"I have received outstanding service from Karen for the last few years. She is awesome. Very patient and friendly. I have worked with Jimmy Reid and his staff for over forty years. I remember him coming to my apartment to help me get a decent policy for my first home."
We responded:
"Thank you for sharing your experience, Jennifer! We're thrilled to hear about the outstanding service you've received from Karen and your long-standing relationship with our team. It's wonderful to know that Karen's patience and friendliness have made a positive impact and that our team could assist you right from the start with your first home plan. We truly appreciate your loyalty and support over the years. If you need any further assistance or have more questions, Karen, Jimmy, and the entire team are here to help. Thank you for being a member of our State Farm family for over four decades! – Jimmy "
Profile photo of B K

B K

August 8, 2024

5  out of  5
rating by B K
"Superb and outstanding! I always received excellent guidance and customer service from them for many years. Elizabeth patiently guided me yesterday and was cordial, kind, helpful and detailed . We reviewed all my policies and questions I had for her. It was so efficient and seamless! Extremely grateful she was immediately able to check into a matter and responded very quickly and everything was in order! I look forward to many years with Jimmy Reid and Associates for my insurance needs!"
We responded:
"Thank you so much for your great review! Sincerely, Karen"
Profile photo of Russell Dupuis

Russell Dupuis

August 7, 2024

5  out of  5
rating by Russell Dupuis
"Agent Josh Fein responded to my request for information quickly and accurately."
We responded:
"Thank you for sharing your experience, Russell! We're pleased to hear that Josh was quick and accurate in responding to your request for information. We strive to provide efficient and precise service, and it’s wonderful to know Josh delivered just that. If you have any more questions or need further assistance, Josh and our team are here to help. Thanks again for choosing our State Farm team! – Jimmy "
Profile photo of Joanna Benporat

Joanna Benporat

July 30, 2024

5  out of  5
rating by Joanna Benporat
"Hope is amazing! Great service and very knowledgable."
We responded:
"Thank you Joanna! We are so pleased to hear that you had a great interaction with Hope! Jimmy "
Profile photo of William Martin

William Martin

July 24, 2024

5  out of  5
rating by William Martin
"Working with Elizabeth Camp was an absolute delight. She was quick, responsive, knowledgeable, patient and very kind to someone who is definitely not super savvy when it comes to insurance. She asked the important questions, understood when I didn't know things, and was more than willing to help me look things up. If the rest of their service is quite like this, I would expect most people would not be disappointed."
We responded:
"Thank you for sharing your experience with Elizabeth, William! It's our goal to make sure that each customer feels comfortable and well-informed, just like you did with Elizabeth. We appreciate your kind words and are pleased to hear she could make the process easier for you. If you have any more questions or need further assistance, Elizabeth and the rest of our team are happy to help. Thanks again for choosing us! – Jimmy "
Profile photo of Kings Live Here

Kings Live Here

July 24, 2024

5  out of  5
rating by Kings Live Here
"Karen is the best! She is patient, kind, understanding, not pushy and easy to talk to. Our conversation about Insurance felt more relaxing than pushy and uncomfortable. Plus she down to earth and can make things we discussed relatable. Thanks Karen!"
We responded:
"Thank you for sharing your experience with Karen! We're delighted to hear that she made your conversation about insurance relaxing and enjoyable. Your appreciation means a lot to us, and we’ll make sure to pass your thanks along to Karen. If you have any further questions or need assistance, we're just a conversation away. Thanks again for choosing us! – Jimmy "
Profile photo of *宏美u.s.a

*宏美u.s.a

July 23, 2024

5  out of  5
rating by *宏美u.s.a
"KD is very professional and she informed clearly of my insurance policy."
We responded:
"Thank you for your feedback! We're pleased to hear that KD was able to provide you with clear information regarding your insurance plan. We strive to make sure that all our customers have a comprehensive understanding of their plans and options. If you have any more questions or need further assistance, please feel free to contact us. – Jimmy "
Profile photo of Mark Jones

Mark Jones

July 23, 2024

5  out of  5
rating by Mark Jones
"I was in an accident and the staff at Jimmy Reid's office took great care of everything that I needed. They helped me in filing my claim arranging my rental and getting the new policy set up for the replacement vehicle. They are always a pleasure to deal with and follow up as promised if any issues should arise."
We responded:
"Thank you for sharing your recent experience, Mark. We're glad to hear that you had a positive experience with our State Farm team. We appreciate your kind words and are here to help whenever you need us. We are happy to assist you with your insurance needs. – Jimmy "