State Farm® Insurance Agent Jimmy Reid
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Moore Auerbach
January 17, 2025
5
out of
5
rating by Kimberly Moore Auerbach
"Hope is very responsive and helpful! She helped us confidently switch insurance once our new build was complete."
We responded:
"Thank you so much for your kind words, Kimberly! We're thrilled to hear that Hope was able to assist you in smoothly transitioning your insurance. We truly appreciate your feedback and are so glad you had a positive experience. If you ever need further assistance, don't hesitate to reach out! -Jimmy"
Thornton Waller
January 15, 2025
5
out of
5
rating by Thornton Waller
"Argentina provided exceptional service and went above and beyond to help me secure my bank loan. She was professional, attentive, and incredibly helpful throughout the entire process. Her dedication and attention to detail made everything so much easier, and I couldn’t be more grateful for her support. Argentina truly stands out, and I highly recommend her for anyone looking for outstanding service. Thank you, Argentina!"
We responded:
"Thank you for your heartfelt review, Thornton! We're so glad to hear that Argentina provided such exceptional service and support throughout your bank loan process. We’ll be sure to pass along your kind words to her. Your recommendation means a lot to us! -Jimmy "
Stephen Colburn
January 3, 2025
5
out of
5
rating by Stephen Colburn
"Hope is amazing to work with thru the whole process. I’m happy she stayed in contact until I realized the results. If I ever have an issue she will be my go to person. Thank you 🙏"
We responded:
"Thank you for your wonderful feedback, Stephen! We're so glad Hope could assist you throughout the process. It's great to hear she’ll be your go-to for any future needs. We truly appreciate your support! -Jimmy"
Spencer Haupert
January 3, 2025
5
out of
5
rating by Spencer Haupert
"Hope is great to work with. Insurance is confusing and she does a great job helping me understand. Highly recommend!"
We responded:
"Thank you for the kind words, Spencer! We're so glad to hear that Hope was able to help make insurance easier to understand. We truly appreciate your recommendation! -Jimmy"
Pavel Snejnevski
December 29, 2024
5
out of
5
rating by Pavel Snejnevski
"Karen was wonderful in helping me to resolved an DMV issue with car insurance transfer to a new vehicle"
We responded:
"Thank you for the wonderful review, Pavel! We’re glad Karen could assist you with the vehicle transfer process. If you have any other questions or need further help, feel free to reach out—we’re always here to assist you! -Jimmy "
Matthew Tinkcom
December 23, 2024
5
out of
5
rating by Matthew Tinkcom
"Karen has been incredible in helping us to update and consolidate our homeowners and auto insurance policies. Especially helpful is that she is responsive to all our questions, clarifies the policies, and is always accessible. One of the best professionals we've worked with!"
We responded:
"Thank you for the wonderful review, Matthew! We’re so glad to hear that Karen has been helpful in updating your coverage. We’re thrilled that you've had such a positive experience working with her. We truly appreciate your kind words and are grateful for your support in our team! -Jimmy"
Kris Mahan
December 18, 2024
5
out of
5
rating by Kris Mahan
"12/18/24 Again, a big thank you to State Farm rep, Elizabeth Camp for her kind and expert assistance today. I was making changes to my car insurance policy. She made it quick, easy and painless to make the needed changes. I had to call her a 2nd time today to ask another question. She was very helpful. I greatly appreciated it! State Farm remains a company that has served me well since the day I got my first car, which is many, many years ago. Thank you! 7/5/23 Thank you Karen for answering my question, quickly and thoroughly. Always appreciated! 5/9/23 Another big thanks to State Farm Representative, Karen Fenedick, for helping me to lower my monthly insurance premium. Greatly appreciate her expertise, assistance, and kindness! 9/16/22: A big thank you to Karen Fenedick, Agent Assistant and Mark Murphy, Claims Adjuster for their assistance in processing my home owner's claim on a sliding glass door that shattered due to unknown reason. They worked with me all the way through the claims process, quickly and efficiently. I am grateful for their assistance, and I am appreciative to State Farm for being "like a good neighbor." A big thanks to the Jimmy Reid State Farm team for providing great customer service, for many years. Just recently needed Ed Rosenthal to help me understand something rather complicated. He provided thorough, quick information that helped us to make a sound decision. We greatly appreciated it. Thank you! 8/23/17 Just traded in my old vehicle and needed to update my insurance policy, today. I want to thank Christopher Slowinski for taking the time, to work through all of the details with me. Insurance can be a complex thing, so it is important to have a good representative to work with. Actually, Chris has been our representative for some time and I appreciate that he made it quick, easy and quite painless to update coverage. Thanks so much, Chris for your assistance!"
We responded:
"Thank you for your kind words, Kris! We're so glad Elizabeth could assist you with making those changes to your auto insurance and provide the helpful service you needed. It's wonderful to hear that State Farm has been there for you over the years. We truly appreciate your support and look forward to continuing to serve you! -Jimmy "
Mark Fenedick
December 18, 2024
5
out of
5
rating by Mark Fenedick
"I trust Karen at Jimmy Reid State Farm Insurance with all my insurance needs. She is by far the most knowledgeable, competent agent I have ever worked with. She has made sure that I have all the coverage that I'm comfortable with and saved me money at the same time. I recommend getting a quote from this agency."
We responded:
"Thank you for the review, Mark! We're thrilled to hear that Karen has been able to provide you with knowledge and the coverage that fits your needs. Your support and recommendation mean a lot to us. If you ever need anything else, don’t hesitate to reach out! -Jimmy "
Anthony Frazee
December 17, 2024
5
out of
5
rating by Anthony Frazee
"I recently worked with Elizabeth at State Farm, and I couldn’t be more impressed with their exceptional customer service and expertise. From the moment we connected, Elizabeth went above and beyond to ensure all my insurance needs were met. They took the time to explain my options clearly and provided valuable recommendations tailored to my situation"
We responded:
"Thank you so much for your kind words, Anthony! We're thrilled to hear that Elizabeth was able to assist you so effectively and provide such personalized service. We strive to put our customers' needs first, and it’s great to know that Elizabeth was able to exceed your expectations. We appreciate you taking the time to share your experience! -Jimmy "
Tyler Fyock
December 17, 2024
5
out of
5
rating by Tyler Fyock
"I've been using this office for all my insurance needs for decades. They've never let me down and the staff has always been super friendly and knowledgeable. I would highly recommend Jimmy Reid's State Farm office!"
We responded:
"Thank you for your support over the years, Tyler! It’s great to hear that the Jimmy Reid State Farm Agent team has consistently provided you with friendly and knowledgeable service. Your recommendation means a lot to us, and we’re here to assist with your insurance needs for many more years to come! -Jimmy"
Kyle Fyock
December 17, 2024
5
out of
5
rating by Kyle Fyock
"Jimmy and Dawn have been excellent handling my accounts over the years. I’ve had awesome service, questions get answered quickly, and they really go out of their way to make sure customers are satisfied. Could not recommend them more."
We responded:
"Thank you for the wonderful feedback, Kyle! We're so glad to hear that the team has consistently provided you with excellent service. It's our goal to ensure our customers are always taken care of, and it's great to know they've made such a positive impact. We truly appreciate your recommendation and look forward to continuing to assist you! -Jimmy "
taduru sreekanth
December 16, 2024
5
out of
5
rating by taduru sreekanth
"Karen Fenedick is excellent. I have been with the State Farm office for 10 years. I am happy to work with Karen Fenedick as she provides outstanding service in all the aspects (my home and auto insurance). Whenever I had a conversation with Karen, I never felt uncomfortable , She is amazing, friendly and very helpful in a complicated situation too."
We responded:
"Thank you for sharing such a wonderful review, Taduru! We're so happy to hear that Karen has consistently provided you with outstanding service over the years. It's great to know that she makes you feel comfortable and is always there to help, even in complicated situations. Please let us know if you need additional assistance! -Jimmy "
Juanita P
December 15, 2024
5
out of
5
rating by Juanita P
"Jimmy, Dawn and their team are fantastic and we feel our family is in good hands with their services and guidance!"
We responded:
"Thank you so much for your kind words, Juanita! We’re thrilled to hear that you and your family feel well taken care of by the team. Providing excellent service and guidance is our top priority, and it’s wonderful to know we’ve earned your support. We truly appreciate your feedback! -Jimmy"
Praeme Joseph
December 12, 2024
5
out of
5
rating by Praeme Joseph
"We have been a client of Jimmy Reid's for more than a decade and have received superior customer service the entire time. Each associate takes the lead on any questions you may have and the follow-up is outstanding. Thank you for years of awesome service and we look forward to decades more."
We responded:
"Thank you so much for your continued support, Praeme! It's wonderful to hear that our team has consistently provided you with excellent customer service. We're thrilled to have had the opportunity to assist you so many years and look forward to many more! -Jimmy "
Mark Stafford
December 12, 2024
5
out of
5
rating by Mark Stafford
"I have been with Jimmy Reid and State Farm for 20+ years. Service and rates are great. The fact they are a mutual insurance company and not a publicly traded insurance company matters. You get refunds in years when underwriting has a net profit since they are mutual. Covid year refunds were pretty nice."
We responded:
"Thank you for this review, Mark! We are always happy to service your insurance needs. -Jimmy"
Steve Anastasi
December 12, 2024
5
out of
5
rating by Steve Anastasi
"I have been with Jimmy for over 35 years. His staff is the best. My previous representative retired so I have only been working with Karen for a short period of time but she has been great!! Jimmy is lucky to have her on his Team!"
We responded:
"Thank you for your great review! We agree that Ana is a wonderful asset to our office."
Jude Liam (S.B.J)
December 6, 2024
5
out of
5
rating by Jude Liam (S.B.J)
"Extremely Responsive and always takes the best care of us!!"
We responded:
"Thank you for your wonderful review, Jude! We're so happy to hear that we've been able to provide excellent customer service. We truly appreciate your support and are always here to help! Jimmy"
Jennifer Herlihy
November 26, 2024
5
out of
5
rating by Jennifer Herlihy
"Hope helped us out in obtaining new homeowner's and auto insurance. From start to finish she was friendly and accommodating. It was a true breath of fresh air to have someone personally engage with us and actually listen. Thank you, Hope!"
We responded:
"Thank you for sharing your experience, Jennifer! We're so pleased to hear that Hope was able to assist you effectively with your home and auto insurance. Her friendly and accommodating approach is what we strive for, and it's wonderful to know she provided you with the personal engagement and attention that made the process smooth and enjoyable. We appreciate your kind words and are glad Hope could make such a positive impact. Thank you for choosing us, and we look forward to continuing to serve you with the same dedication and care! – Jimmy"
Christina Donath
October 16, 2024
5
out of
5
rating by Christina Donath
"Hope was very professional, well prepared for your conversation and helpful in providing solutions. It was a very pleasant experience working with her."
We responded:
"Christina: Thank you so much for your kind words, Christina! We're delighted to hear that Hope provided a helpful experience for you. Her dedication to finding personalized options and delivering great service is something we’re very proud of. If you need anything else, don’t hesitate to reach out—we’re here to help! – Jimmy "
Raul Umanzor
September 27, 2024
5
out of
5
rating by Raul Umanzor
"Great service provided by this agency. Karen Fenedick was my agent and she was very helpful with my car, renters, and property insurance needs over many years. She was always attentive and was great with follow up. I would highly recommend working with this agency and Karen in particular."
We responded:
"Thank you so much for your kind words, Raul! We're thrilled to hear that Karen has provided such excellent service over the years and has been attentive to all of your insurance needs. We’ll be sure to pass along your appreciation to her. Thank you for recommending Karen and our State Farm team. We’re more than happy to assist you! – Jimmy "
Grace Kraemer
September 27, 2024
5
out of
5
rating by Grace Kraemer
"Karen F. has provided my family with great customer service over the years. She is the best."
We responded:
"Thank you so much for your kind words, Grace! We’re thrilled that Karen has consistently provided you and your family excellent service over the years. We’re lucky to have her on our team, and we’ll surely pass along your appreciation. If you ever need anything, don’t hesitate to reach out—we’re here to help! – Jimmy "
g ch
September 13, 2024
5
out of
5
rating by g ch
"Very good insurance office. Mrs Hope is very helpful and patient. The offer for home insurance was very good and reasonable. It is recommended. Giorgos from Athens"
We responded:
"Thank you so much for the 5-star review, Giorgos! We're thrilled to hear that Mrs. Hope was able to assist you with patience and care. We’re glad you found the home insurance offer at Jimmy Reid State Farm Agent to be a good fit! Your recommendation means a lot to us, and we’re here whenever you need us."
Arnold Lawner
September 10, 2024
5
out of
5
rating by Arnold Lawner
"Very responsive service."
We responded:
"Thank you, Arnold, for your feedback! We’re glad to hear that you experienced responsive service from our team. If you ever need anything else, don’t hesitate to reach out. Thanks for choosing our State Farm team! – Jimmy "
Michael Hirsh
September 9, 2024
5
out of
5
rating by Michael Hirsh
"After 14 years, I continue to be a satisfied customer. Recently, the rental complex where I reside requested a modification to my rental insurance policy. I called Hope Swanner, and within an hour the changes were made and the revised policy declaration e-mailed to me and the rental office. I really appreciate the excellent customer service this agency provides."
We responded:
"Thank you, Michael, for your continued support and loyalty over the past 14 years! We’re thrilled that Hope provided you with prompt and excellent service in updating your rental insurance plan. It’s our goal to make sure our customers’ needs are met quickly and efficiently. We truly appreciate your kind words and are happy to assist with anything else you need. Thanks again for choosing us! – Jimmy "
Jenn Chow
September 5, 2024
5
out of
5
rating by Jenn Chow
"Hope is the best to work with! She reviewed a number of my condo policy documents and gave me such great advice on owners insurance and home insurance. She made sure I was getting all of the discounts and reviewed my previous policy and gave advice. Would absolutely recommend working with her."
We responded:
"Thank you, Jenn, for your wonderful feedback! We’re thrilled to hear that Hope provided you with excellent assistance. It’s great to know that she helped you feel confident in your coverage. Your recommendation means a lot to us, and we’re here for you anytime you need assistance. Thanks for choosing our State Farm team! – Jimmy "