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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CPM Admin

May 8, 2025

5  out of  5
rating by CPM Admin
"I work for a property management company and sometimes we have to reach out to our clients' insurance reps to get different documents we may need and it can take some time. Whenever we work with Karen Fenedick, she is very quick to respond, helpful and kind. It is appreciated."
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Richard Ross

May 5, 2025

5  out of  5
rating by Richard Ross
"Excellent knowledgeable service from Karen! Lovely personality and easy to work with too."
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Joyce R

May 5, 2025

5  out of  5
rating by Joyce R
"Working with Karen has been a great experience for me over the past few years. I particularly appreciate her expert guidance and support during my recent policy review. When I was faced with rising costs and plan changes, Karen took the time to thoroughly explain my options and helped me make informed decisions about my bundled insurance policy. Her professionalism and attention to detail gave me confidence in my choices, and I'm grateful for her help in finding the right coverage for me."
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Stephanie Yuan

April 30, 2025

5  out of  5
rating by Stephanie Yuan
"Worked with Karen on Jimmy’s team. She was incredibly responsive and we appreciated how easy the process was with her!"
We responded:
"Thank you so much for your kind words, Stephanie! We're thrilled that working with Karen made the process smooth and easy for you. We truly appreciate you taking the time to share your experience! Jimmy "
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Charles Yoo

April 29, 2025

5  out of  5
rating by Charles Yoo
"Very prompt, professional and courteous"
We responded:
"Thank you, Charles! We truly appreciate your kind words. We're glad to hear you found our service prompt and courteous. It was a pleasure working with you! Jimmy"
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koorosh zargaroff

April 25, 2025

5  out of  5
rating by koorosh zargaroff
"State Farm is a great insurance company. In my opinion this office has friendly group, and always there for you"
We responded:
"Thank you so much for your kind words, Koorosh! We're thrilled to hear that you feel supported by our team. We’re always here to assist you and appreciate your support! Jimmy "
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Herbert Wong

April 15, 2025

5  out of  5
rating by Herbert Wong
"I have worked with Karen Fenedick (with Jimmy Reid's State Farm Office) for several years now. Karen just helped me update my umbrella insurance coverage. As always, she is thorough, detailed-oriented, and professional. Truly a delight to work with for all your insurance needs!"
We responded:
"Thank you so much for your thoughtful review, Herbert! We’re happy to hear about your continued positive experiences with Karen. We appreciate your support over the years and look forward to continuing to serve your insurance needs. Jimmy"
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Ian Smith

April 11, 2025

5  out of  5
rating by Ian Smith
"Excellent service! Thank you!"
We responded:
"Thank you so much for the wonderful review, Ian! We truly appreciate your kind words, and I'm so glad you were happy with the service. Don't hesitate to reach out if you ever need anything else! Jimmy"
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Jolene Barnes

April 11, 2025

5  out of  5
rating by Jolene Barnes
"Working with Karen Fenedick was such a pleasure! Very quick."
We responded:
"Thank you so much for your kind words, Jolene! It was truly a pleasure working with you as well. I'm so glad the team could provide quick and helpful service. If you ever need anything, don’t hesitate to reach out! Jimmy"
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Amet Seitibraimov

April 10, 2025

5  out of  5
rating by Amet Seitibraimov
"Dawn was super helpful with getting my car insurance sorted—she made the whole thing easy and way less stressful than I expected. She is really an expert and found me a great deal too!"
We responded:
"Thank you for the awesome review, Amet! We're so glad Dawn made the process smooth and stress-free for you—that's exactly what we aim for. We'll be sure to pass along your kind words to her. Enjoy your new coverage, and don’t hesitate to reach out if you need anything else! Jimmy"
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Cara Sutton

April 8, 2025

5  out of  5
rating by Cara Sutton
"I speak with a lot of insurance agent. But, Karen Fenedick is top notch! You can hear it in her voice over the phone, she really cares! Thank you for all you do!!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Karen made such a great impression. Her dedication and professionalism really do shine through, and it means a lot to know she's made such a positive impact. We truly appreciate you taking the time to share your experience! Jimmy"
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Sarah Schooler

April 4, 2025

5  out of  5
rating by Sarah Schooler
"Karen F is soooooo wonderful. Responsive, patient, thorough, calm, a good communicator - so glad she is my representative!!!"
We responded:
"Thank you so much for your kind words, Sarah! We're thrilled to hear that Karen has made such a positive impact on your experience. If you ever need anything else, don’t hesitate to reach out—we’re always here for you! Jimmy"
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Dmitri Samoilov

March 28, 2025

5  out of  5
rating by Dmitri Samoilov
"Ms. Karen Fenedick was really great and expedited my policy delivery! Thank you."
We responded:
"Thank you, Dmitri, for your wonderful feedback! We're so glad to hear that Karen was able to assist you. We’ll be sure to pass along your kind words to her. If you need anything else, don't hesitate to reach out! Jimmy"
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Miae Wang

March 13, 2025

5  out of  5
rating by Miae Wang
"The best, easiest and sweetest agent. Agency and Karen very, very helpful and informative."
We responded:
"Thank you so much, Miae! We're so glad to hear that you had such a positive experience. Karen and the team truly appreciate your kind words. If you need any further assistance, don’t hesitate to reach out! Jimmy"
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Jeanine Yang

March 2, 2025

5  out of  5
rating by Jeanine Yang
"I moved from California to Maryland several years ago. Since then, Karen Fenedick has been a great help to me. She took care of all my insurance needs. Two years ago, I accidentally hit a wall in a parking garage and my car got scratched and dented on the back passage side of the car. Karen helped me find a collision center immediately. Karen has tons of experiences. Whenever I had a question or a concern, I could always count on her: I really appreciate her professional service. Thank you so much, Karen!"
We responded:
"Thanks for the review, Jeanine! Karen enjoys hearing about great experiences with policyholders! We appreciate your Business! Jimmy"
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Chester Lampkin

February 18, 2025

5  out of  5
rating by Chester Lampkin
"We are former clients and had nothing but good experiences with Jimmy Reid and his team. Additionally, Karen and others helped us get transferred to another State Farm agent in our new area. I would highly recommend."
We responded:
"Thank you for the wonderful review, Chester! We’re so glad to hear you had great experiences with the team. It's our pleasure to assist with your transfer, and we’re happy to know you felt well taken care of. We truly appreciate your recommendation! Jimmy "
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Elsa Sellmeyer

February 12, 2025

5  out of  5
rating by Elsa Sellmeyer
"Karen is the most helpful insurance rep I have ever talked to!"
We responded:
"Thank you so much for sharing your experience, Elsa! We're thrilled to hear that Karen was able to assist you so effectively. We'll be sure to pass along your kind words to her. If you ever need help again, don't hesitate to reach out! Jimmy "
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Martha Young

February 11, 2025

5  out of  5
rating by Martha Young
"Great experience with Karen F. She walked me slowly through every line of my policies so I understood everything and answered later follow up questions. I highly recommend."
We responded:
"Thank you, Martha! We're so happy to hear that Karen was able to guide you through the process and provide such thorough support. We really appreciate your recommendation and are here for any future questions you may have! Jimmy"
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Andrew Byro

February 7, 2025

5  out of  5
rating by Andrew Byro
"Hope was extremely patient and took the time to talk me through my policy every step of the way, and the price couldn't be beat!"
We responded:
"Thank you for the great feedback, Andrew! We're so glad to hear that Hope was able to guide you through your coverage with patience and care. We’re also thrilled that you found the price to be unbeatable! If you need anything else in the future, feel free to reach out. We’re here to help! Jimmy "
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Jose Laguna

February 7, 2025

5  out of  5
rating by Jose Laguna
"KD provided great information and timely follow-up. Thanks!"
We responded:
"Thank you for the great feedback, Jose! We’re so glad to hear that KD was able to provide you with helpful information and follow-up in a timely manner. We appreciate you taking the time to share your experience! Let us know if you need anything else! Jimmy "
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Rupal Mortensen

February 6, 2025

5  out of  5
rating by Rupal Mortensen
"We have been working with Karen Fenedick and she is superb. She listens (and, remembers!) so that we are always informed about our policies, available discounts, etc. Really a pleasure to work with her!"
We responded:
"Thank you so much for your kind words, Rupal! We're thrilled to hear that Karen has been such a great help and that you're enjoying working with her. If you ever need anything, don’t hesitate to reach out. We appreciate your support! Jimmy"
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kate sugarman

January 27, 2025

5  out of  5
rating by kate sugarman
"I am extremely pleased with Karen and the team. I recommend them highly"
We responded:
"Thank you so much for the kind words, Kate! We're thrilled to hear that Karen and the team have provided you with excellent service. We truly appreciate your recommendation and are always here if you need anything in the future! -Jimmy "
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James Scroggs

January 24, 2025

5  out of  5
rating by James Scroggs
"We worked with rep Karen Fenedick. She worked with us to reduce our premium, explaining changes we could make. We have had to make any claims but I appreciate the attention to detail."
We responded:
"Thank you for sharing your positive experience, James! We’re so glad to hear that Karen was able to assist you and provide helpful guidance. It’s wonderful to know that her attention to detail made a difference. We always aim to give our clients the best service possible, and it’s great to hear Karen has done just that. -Jimmy"
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Kimberly Moore Auerbach

January 17, 2025

5  out of  5
rating by Kimberly Moore Auerbach
"Hope is very responsive and helpful! She helped us confidently switch insurance once our new build was complete."
We responded:
"Thank you so much for your kind words, Kimberly! We're thrilled to hear that Hope was able to assist you in smoothly transitioning your insurance. We truly appreciate your feedback and are so glad you had a positive experience. If you ever need further assistance, don't hesitate to reach out! -Jimmy"
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Thornton Waller

January 15, 2025

5  out of  5
rating by Thornton Waller
"Argentina provided exceptional service and went above and beyond to help me secure my bank loan. She was professional, attentive, and incredibly helpful throughout the entire process. Her dedication and attention to detail made everything so much easier, and I couldn’t be more grateful for her support. Argentina truly stands out, and I highly recommend her for anyone looking for outstanding service. Thank you, Argentina!"
We responded:
"Thank you for your heartfelt review, Thornton! We're so glad to hear that Argentina provided such exceptional service and support throughout your bank loan process. We’ll be sure to pass along your kind words to her. Your recommendation means a lot to us! -Jimmy "