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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anastasia DABOS

April 9, 2024

5  out of  5 rating by Anastasia DABOS
"Very happy working with Jimmy and Argentina! They are always very helpful, very knowledgeable, up to date with all regulations, always answer all of my question promptly. They always make sure I understand policies and prices. I appreciate that personal approach! Highly recommending!"
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Luis Gomez

April 9, 2024

5  out of  5 rating by Luis Gomez
"Thank you Argentina Herrera for your help with State Farm Insurance ; I am satisfied with the service"
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Ken Jewler

April 4, 2024

5  out of  5 rating by Ken Jewler
"Ms.Bell review my policies in an easy to understand way. I realized that I was not fully aware of what was covered by my homeowners policy. Thank You"
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heather nevin

April 3, 2024

5  out of  5 rating by heather nevin
"Elizabeth C. did a great job analyzing my current coverage and showing me both where I could save money and fill in gaps in my coverage. She was proactive, very knowledgeable, and responsive."
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moecrane

April 1, 2024

5  out of  5 rating by moecrane
"Hope is an ultimate professional who is always ready to help and answer my questions. She called me and helped me to maximize my home coverage at the same time lowering my payment. She was very patient in explaining and answering my numerous questions."
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Jeff Peterman

March 26, 2024

5  out of  5 rating by Jeff Peterman
"I have been with State Farm office for over 30 years, for car, house, and life insurance. They have always been friendly and helpful - I even moved our HOA insurance to them, when I had the chance."
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Jessica Sanchez

March 23, 2024

5  out of  5 rating by Jessica Sanchez
"Karen Fenedick is phenomenal! She is my agent and one of the best! She is always there, extremely helpful and will help you every step of the way! If you need an agent, I recommend Karen for sure!"
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Geoffrey Platnick

March 23, 2024

5  out of  5 rating by Geoffrey Platnick
"KD Bell (and the whole Jimmy Reid State Farm Agency) takes the time to listen to our questions and provide detailed answers we need. In this busy world, we are never rushed and I they are always at the ready for whatever the need. Thank you!"
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Selena Spencer-Lipscomb

March 20, 2024

5  out of  5 rating by Selena Spencer-Lipscomb
"KD Bell took the time to go through line by line with us about our policy before we renewed for another year. She was very knowledgeable and answered every question we had. Ms. KD's expertise is unmatched! We are grateful for the time she took with us to ensure we were making the best decision for our home."
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Joseph Contrera

March 15, 2024

5  out of  5 rating by Joseph Contrera
"Just had my annual insurance coverage update. Everything is looking good! I have been a client of Jimmy for 20+ years. Great staff and service!"
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Bruce Mao

March 14, 2024

5  out of  5 rating by Bruce Mao
"I’m writing to express my satisfaction with the service provided by your insurance representative, Elizabeth Camp. Elizabeth showed a remarkable level of professionalism and knowledge. She took the time to patiently explain various insurances in details. She patiently addressed all my questions and concerns. Her professionalism have left a very positive impression. Thank you"
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Karen Dellinger

March 8, 2024

5  out of  5 rating by Karen Dellinger
"Hope Swanner is wonderful to work with. She clearly discusses my insurances with me & listens to my stories! Thank you Hope!"
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C L

March 8, 2024

5  out of  5 rating by C L
"Karen is very kind and professional."
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Bill Metzger

March 7, 2024

5  out of  5 rating by Bill Metzger
"KD Bell was very helpful in walking me through various coverage options so that my policies are tailored to my specific needs."
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John Moody

March 6, 2024

5  out of  5 rating by John Moody
"Dear Jimmy, as one of your oldest clients I wanted to take the time to praise Elizabeth who helped my wife and I recently with some additions to our policy with you. It was our pleasure to deal with Elizabeth. She is an asset to your company. I hope you and your family are well Jimmy. Best John Moody, Esquire"
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Drew Nannis

March 6, 2024

5  out of  5 rating by Drew Nannis
"Karen and Jimmy have been insuring my stuff (car, houses, etc) for years. Wouldn’t go to anyone else."
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David Lin

February 23, 2024

5  out of  5 rating by David Lin
"We have used State Farm for years. With our recent move and car replacement, there were a lot of additions and changes to our auto and home policies. Anna was absolutely wonderful to work with. We couldn't have asked for anyone more knowledgeable, courteous, and patient. She could teach a course on customer service! Update (Jan. 2024): Anna has retired, but the same great things can be said about Karen. Her expert handling of a recent claim was much appreciated! Update (Feb. 2024): We have also had a chance to work with Elizabeth in reviewing and updating our policies. Her knowledge and professionalism were exceptional. We give our highest recommendation to all the representatives we've worked with at Jimmy Reid's office!"
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Edweana Burke

February 22, 2024

5  out of  5 rating by Edweana Burke
"Hope provides great customer service! She always follows up on questions, concerns and policy changes. I switched from a previous office because there was no communication and I am so glad that I did!"
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Melinda Lovins

February 16, 2024

5  out of  5 rating by Melinda Lovins
"Karen Fenedick is extremely knowledgeable, and so very patient and friendly. Speaking with her was a pleasure. She took time answering all my questions. If all customer service representatives were like her, companies would gain a lot more customers."
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T Connolly

February 8, 2024

5  out of  5 rating by T Connolly
"Hope was outstanding. She helped us navigate our home and auto insurance, reducing our premiums and increasing the coverages. Great job, thank you!"
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Leonard Gatti

February 1, 2024

5  out of  5 rating by Leonard Gatti
"Hope Swanner contacted me to make a phone appointment to review my State Farm Policies. She called on time, fully prepared with my Policies. We reviewed the coverage in each policy with suggestions and answers to my questions. She was very professional during the call and prompt in her followup. Personally think she’s an asset to the Company."
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JIMMIE THOMPSON

January 30, 2024

5  out of  5 rating by JIMMIE THOMPSON
"Excellent experience. After moving to Maryland from Texas several years ago, Jimmy Reid took over my policies and efficiently got everything aligned with Maryland requirements. This agency responds quickly and patiently answers all questions."
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Kevin Kennedy

January 26, 2024

5  out of  5 rating by Kevin Kennedy
"Dawn always takes the time to answer any questions I may have. If you are even considering updating your insurance, ask her to review your current coverage at no cost."
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Isabel Varela

January 22, 2024

5  out of  5 rating by Isabel Varela
"State Farm client representatives are always super pleasant and 5 star professionals. Great experience as a client! Karen Fenedick was our representative recently, leaving special kudos to her too!"
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Irving Garcia

January 15, 2024

5  out of  5 rating by Irving Garcia
"I had a wonderful experience with State Farm! Karen Fenedick was such a joy to work with! She was so patient with me and very informative! She kept me updated each step of the way. I highly recommend State Farm and Karen Fenedick!"