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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jibril Nuru

March 31, 2026

5  out of  5
rating by Jibril Nuru
"Sarah is amazing! She’s friendly, knowledgeable, and quick to resolve issues. Our rental management company had a problem with our insurance coverage, and she solved it with just one email. Couldn't ask for better service—she's perfect"
We responded:
"HI Jibril, Thank you for the great review for our Team Member, Sarah! She certainly is a valuable member of the Jimmy Reid State Farm team! Jimmy"
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Judith Schneider

March 30, 2026

5  out of  5
rating by Judith Schneider
"As a senior needing help with updating my home/auto policies, and not proficient on computer, I was fortunate enough to have Karen Fenedick assist me clearly every step of the way! Thank you again Karen!!"
We responded:
"Hi Judith, Thank you so much for the kind words for our Team Member, Karen! She prides herself on providing much needed assistance, so everyone gets the help they need. Jimmy"
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Mary Granito

March 27, 2026

5  out of  5
rating by Mary Granito
"Karen was very easy to work with and was even able to lower my rate. Highly recommend."
We responded:
"Hi Mary, We are delighted that you had a great experience with our Team member, Karen! She's got 19 years of State Farm experience & is great at reviewing policies to find the savings! Jimmy"
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Marty Riskam

March 24, 2026

5  out of  5
rating by Marty Riskam
"Karen, as usual follows up all the time with any issue! It's always a pleasure when she calls. Last call was to tell me our rate went down! Lately we had an issue with a lost check and she stayed on top of it every single day. Great customer service, Karen !!! Thank you , Karen. Kathy P"
We responded:
"Hi Marty & Kathy, thank you so much for letting us know that you appreciate the amazing "follow-up procedures by our Team Member, Karen. She's been with State Farm for 19 years now & really prides herself in going above & beyond for our policyholders. Jimmy"
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Christina Moniodis

March 20, 2026

5  out of  5
rating by Christina Moniodis
"Very helpful service procuring insurance while purchasing a home"
We responded:
"Hi Christina, we are so glad that you were pleased with the service provided by our Team Member, KD! Our entire team is ready to make the purchase of a new home stress free! Jimmy"
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mtorton

March 19, 2026

5  out of  5
rating by mtorton
"Karen Fenedick has been responsive, helpful, friendly, and all-around a great service representative for my long-time insurance provider, James Reid of State Farm!"
We responded:
"HI Mr. Torton, thanks for such a kind review for our long time Team Member, Karen! She's been with State Farm for 19 years & really prides herself in giving the best customer service possible. We appreciate it! Jimmy"
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Dan Munoz

March 17, 2026

5  out of  5
rating by Dan Munoz
"Karen was great! Knowledgeable, super friendly, and efficient."
We responded:
"HI Dan, thank you for the wonderful Google review for our team member, Karen. She's been with State Farm for 19 years & prides herself on being all of those things! Jimmy"
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Zach Mason

March 12, 2026

5  out of  5
rating by Zach Mason
"I needed to expand my coverage and account representative KD Bell made a potentially overwhelming process as quick and painless as possible."
We responded:
"HI Zach, we are so pleased that you had a wonderful review with our Team Member, KD! We appreciate that you took the time to let us know. Jimmy"
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Y T

March 11, 2026

5  out of  5
rating by Y T
"Sarah Davis helped me to reprint my homeowner policy. She was very nice and helpful to me. Thank you."
We responded:
"Thank you so much for the great review for Sarah! We appreciate that you took the time to let us know. Sincerely, Jimmy"
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Brett Haslam

March 5, 2026

5  out of  5
rating by Brett Haslam
"We are new to the area and were referred to Dawn by our lender. She did a fantastic job in quickly and efficiently getting us our policy. We were under a tight time frame and she was able to easily meet our deadline."
We responded:
"HI Brett, thank you so much for your lovely review for our office manager, Dawn! She prides herself on making sure she is meeting our policyholders needs. Jimmy"
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Mehtap Sevil

February 23, 2026

5  out of  5
rating by Mehtap Sevil
"I was pleasantly surprised on how fast, professional and helpful Karen was. I was with my personal car insurance company for many years and decided to shop around to save. She was able to save me $1,039 for our 6 month premium for auto insurance and even more for our home insurance! It was a no brainer and I switched right away!"
We responded:
"HI Mehtap, What a lovely review our Team Member, Karen! Bundling Home and auto together just makes good sense! Thank you, Jimmy"
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Mike Z

February 23, 2026

5  out of  5
rating by Mike Z
"Karen has been incrediblly helpful with all our State Farm policies. She puts in a lot of time and effort to save us money where it makes the most sense. The best part is how kind and caring she is while making sure we have coverage that best meets our needs."
We responded:
"Hi Mike, Thank you so much for the great review for our Team member, Karen! She's got 19 years of State Farm experience behind her! Jimmy"
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bernadeth seco

February 23, 2026

5  out of  5
rating by bernadeth seco
"She's approachable and very professional I like her very accommodating. Thanks Karen"
We responded:
"HI Bernadeth, Wow, what a lovely review for our team member, Karen! We appreciate that you let us know of your great experience! Jimmy"
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Jennifer Herlihy

February 13, 2026

5  out of  5
rating by Jennifer Herlihy
"We had to turn to State Farm after a negative experience with another insurance agency. From start to finish, State Farm has treated us with a warm and personal touch. They clearly have our best interest at heart. My direct experience with Karen F was wonderful and I am grateful to her for all the help she provided."
We responded:
"Thank you for sharing your experience, Jennifer! We're so pleased to hear that Karen was able to assist you effectively with your insurance. Her friendly and accommodating approach is what we strive for, and it's wonderful to know she provided you with the personal engagement and attention that made the process smooth and enjoyable. We appreciate your kind words and are glad Karen could make such a positive impact. Thank you for choosing us, and we look forward to continuing to serve you with the same dedication and care! – Jimmy"
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Petra Weeks

February 10, 2026

5  out of  5
rating by Petra Weeks
"It was great working with Karen. Very helpful and knowledgeable."
We responded:
"HI Petra, We're so thrilled that you had a great experience working with Karen. She has 19 years of experience to help anyone who is buying a new home! Thanks, Jimmy"
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Micheline Clement

February 10, 2026

5  out of  5
rating by Micheline Clement
"Argentina is a pleasure to work with! She is always very helpful and responsive. She makes my job easier!"
We responded:
"HI Micheline, Thank you so much for the wonderful review for our Team Member, Argentina! She prides herself in making sure she responds very quickly to anyone who needs help! Thank you, Jimmy"
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Sonia Desai

February 4, 2026

5  out of  5
rating by Sonia Desai
"We worked with Hope to switch our homeowners and auto insurance policies to State Farm, and the entire process was seamless. We had many questions, and she took the time to answer each one with patience and clarity. We realized we didn’t truly understand the gaps in our old coverage, but Hope ensured we now have a much better grasp of our new policies (which are much better to our previous ones). Highly recommend her expertise!"
We responded:
"Good morning, Sonia, Wow! What a wonderful review for our Team Member, Hope! We are so glad that you had a great experience with creating your insurance package. Jimmy"
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Suni Walters

February 3, 2026

5  out of  5
rating by Suni Walters
"I was completely impressed with Karen’ professionalism and great customer service. Thank you Karen!"
We responded:
"Thank you so much, Suni! We’re thrilled to hear that you had an excellent experience with our Team Member, Karen. We’re always here to help! Jimmy"
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casey wheatley

January 30, 2026

5  out of  5
rating by casey wheatley
"Ms. Karen has been extremely helpful in going over my current services as well as helping to look at additional services to plan for my future. She is very kind and compassionate, and a joy to work with."
We responded:
"Hi Casey, Wow! What a lovely review for our Team Member, Karen! We appreciate it! Sincerely, Jimmy"
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Chris Matherne

January 29, 2026

5  out of  5
rating by Chris Matherne
"Karen was extremely helpful and pleasant to work with. In fact, everyone I spoke with in the office was helpful and efficient."
We responded:
"HI Chris, Thank you for such a lovely review for our team member, Karen! We always strive to be helpful and efficient! Sincerely, Jimmy"
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Michael Zikssari

January 28, 2026

5  out of  5
rating by Michael Zikssari
"Lucky to have her as my agent"
We responded:
"HI Michael, We are so pleased that you value our team member, Karen, as your "go-to" Agent! She's been with State Farm for 19 years! Sincerely, Jimmy"
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Jill Bartos

January 26, 2026

5  out of  5
rating by Jill Bartos
"Hope has been extremely helpful and professional when we spoke with her about our policies."
We responded:
"HI Jill, We're so glad that you received great service from our team member, Hope! She's a valued member of our team. Thank you for letting us know. Jimmy"
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Gloria Washington

January 20, 2026

5  out of  5
rating by Gloria Washington
"I have been with state farm over 20 years. Karen Fenedick was very responsive in my request for duplicate insurance cards and information about my policy. She was direct, but not pushy. It was very easy to work with her."
We responded:
"Hi Gloria, Thank you so much for your wonderful review for our Team Member, Karen. She's been with State Farm almost 19 years! We appreciate your Business. Thank you again, Jimmy"
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Heather Sunderman

January 19, 2026

5  out of  5
rating by Heather Sunderman
"My husband and I switched to State Farm with Jimmy Reid a few years ago for our home and auto insurance. Dawn Fyock made the process very quick and easy and we were happy with the rates as well. Even better, we understood our coverage options. No high pressure sales tactics, it's worth a call to check out the options. We also got an umbrella policy and found the cost was really reasonable and well worth the piece of mind!"
We responded:
"Hi Heather, Thank you so much for your great review for our team member, Dawn! We appreciate your business and look forward to a long relationship with you! Sincerely, Jimmy"
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GLADYS DE MEDINA

January 16, 2026

5  out of  5
rating by GLADYS DE MEDINA
"Excellent experience with Dawn M. Fyock. She kept me updated during the whole process of getting this policy and clarified all doubts I had. Good service."
We responded:
"HI Gladys, What a wonderful review for our Team member, Dawn. We are so glad to have you as a policyholder! Sincerely, Karen"