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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Matthew Solomon

November 17, 2023

5  out of  5 rating by Matthew Solomon
"Karen is extremely responsive and provides valuable guidance and advice. She pays close attention to my needs and attempt to meet those needs at the most competitive prices available."

Michael Veltre

November 16, 2023

5  out of  5 rating by Michael Veltre
"I just wanted to say that Karen Fenedick went above and beyond assisting me with moving my business policy from MD to VA. A++ customer service!"

Ankur Patel

November 6, 2023

5  out of  5 rating by Ankur Patel
"Karen was very professional to work with. She helped me with the best possible insurance premium for my needs instead of upselling anything."

Diane Jacobstein

November 2, 2023

5  out of  5 rating by Diane Jacobstein
"Karen Fenedick noticed a problem in our bill and fixed it, saving us some money. Much appreciated."

Brock Erdahl

October 31, 2023

5  out of  5 rating by Brock Erdahl
"This is a great agency to work with! Hope was very helpful and consistently provided fast, thorough, and knowledgeable responses throughout the entire process!"

Rebecca Placella

October 25, 2023

5  out of  5 rating by Rebecca Placella
"I’ve been working with Karen at Jimmy Reid’s State Farm insurance agency in Silver Spring, MD for many, many years and required her assistance for things on a regular basis as I have a business, an auto, and a home to insure. She is single-handedly the most empathetic, caring, helpful, and meticulous professional I have ever encountered. She has always put in whatever extra effort was needed to assist me with my insurance needs. I have told her, and I’m telling you all now, Karen is a gem to her company, to me, and I’m sure to her other clients as well. I give her 100 stars 🥰"

Steven J

October 2, 2023

5  out of  5 rating by Steven J
"I have been with this State Farm Team for more than 30 years. Al of them are always responsive and courteous. Karen Fenedick is no exception. She was really responsive revently when I got a new car."

Daniel Kay

September 27, 2023

5  out of  5 rating by Daniel Kay
"Worked with Karen Fenedick and she was direct and to the point. Reviewed my policy and options and was happy with the homeowner policy that we received. Looking forward to a long lasting business relationship."

Jennifer Dellinger

September 26, 2023

5  out of  5 rating by Jennifer Dellinger
"Thanks Dawn for all that you do! I have been with Jimmy Reids office for over 30 years now! We have all of our policies with them. They have always been fantastic to work with."

Diana Key

September 14, 2023

5  out of  5 rating by Diana Key
"I have been working with Dawn for over 30+ years. She has set up Insurance policies for all 8 of my grandchildren. Dawn has been very helpful from the beginning. She is very friendly and informative."

Karen L

September 5, 2023

5  out of  5 rating by Karen L
"Argentina contacted me to review some policy changes to my insurance following my purchase of an additional vehicle. She quickly got documents in order, explained changes, and secured whatever discounts that I was entitled to. She was extremely helpful. I always get a quick and professional response from my State Farm office!"

Brian Lintz

August 31, 2023

5  out of  5 rating by Brian Lintz
"I was considering canceling a policy. After talking with Karen and weighing the cost against discounts, I realized the policy I was going to cancel is really costing me almost nothing. She is always very helpful, informative, and friendly."

Jeff Goldberg

August 31, 2023

5  out of  5 rating by Jeff Goldberg
"Karen Fenedick was extremely helpful when I was involved in a crash and needed help. She was very responsive and resourceful."

Mohammed al-Haidary

August 29, 2023

5  out of  5 rating by Mohammed al-Haidary
"I needed to resolve an issue regarding a policy refund and Josh Reid was very helpful. Amazing team, very thorough and THEY FOLLOW UP."

Mukti Upadhyay

August 29, 2023

5  out of  5 rating by Mukti Upadhyay
"I have discussed insurance options and car damages/reairs several times with Karen Fenedick who is with the State Farm agent, Jimmy Reid. Karen has taken care of my needs every time amicably and with full competence. She is excellent!"

Keeley Lawner

August 24, 2023

5  out of  5 rating by Keeley Lawner
"My husband and I worked with Karen Fenedick in Jimmy's office and can't say enough good things about the process. She was incredibly organized and ensured the process was absolutely painless. Highly recommend Karen and this team!"

Joseph Dobbs

August 24, 2023

5  out of  5 rating by Joseph Dobbs
"Hope was able to get me a policy within minutes and was very helpful, highly recommended!"

William Barron

August 23, 2023

5  out of  5 rating by William Barron
"Very pleasant, helpful and professional support by Hope Swanner at State Farm."

Laurel Noble

August 21, 2023

5  out of  5 rating by Laurel Noble
"Karen F. is a responsive and extremely helpful agent for State Farm. I highly recommend her as an insurance agent."

Beverly Roberts

August 21, 2023

5  out of  5 rating by Beverly Roberts
"Very responsive! Excellent service and capable of answering questions about my insurance needs."

Jessica Hahn

August 20, 2023

5  out of  5 rating by Jessica Hahn
"Dawn is a great agent, very friendly and knowledgeable!!"

Jessica Lara

August 18, 2023

5  out of  5 rating by Jessica Lara
"Karen has been a pleasure to work with thus far. She always responds in a timely manner and provides great advice. Would recommend her to other customers anytime!"

Tamar Melloul-Weinsweig

August 16, 2023

5  out of  5 rating by Tamar Melloul-Weinsweig
"The most pleasant experience out of a miserable situation. Thank you esp to Hope S who was a delight to deal with"

Bill B

August 15, 2023

5  out of  5 rating by Bill B
"Great help from Hope from State Farm. I now know much more about the details of our policies. Thanks Hope."

Patricia Heebner

August 14, 2023

5  out of  5 rating by Patricia Heebner
"I just wanted to thank Jimmy and staff for their exceptional assistance and prompt service. Very appreciated TY All"